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Find help: self-help and advice in Berlin

This is where official advice, prevention and self-help contact points run by public and non-profit organisations will appear, sorted by district — with provider, opening hours, costs and accessibility. A directory of doctors or therapists is not part of it.

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31 places

Contact point · Mitte

Selbsthilfe im Stadtteilzentrum Kreativhaus (FiPP e.V.)

Fischerinsel 3, 10179 Berlin

Office hours
Wed 4–6pm, Thu 10am–12pm and by appointment; office on the 1st floor.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 04.10.2026

Contact point · Mitte

Selbsthilfe-, Kontakt- und Beratungsstelle Mitte - StadtRand gGmbH

Perleberger Str. 44, 10559 Berlin

StadtRand gGmbH

Office hours
Mon & Tue 10–14, Thu 15–18 and by appointment
Languages
Advice in German, English, Farsi/Dari, Chinese (Mandarin).
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Mitte

Sozialpsychiatrischer Dienst Mitte (Mitte, Tiergarten)

Mathilde-Jacob-Platz 1, 10551 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Consultation Tue 9am–12pm and Thu 2–4pm; currently limited due to building work – please arrange an appointment by phone first.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Mitte

Sozialpsychiatrischer Dienst Mitte (Wedding)

Westhafenstraße 1, 13353 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Open consultation Tue 9am–12pm and Thu 2–4pm; reachable Mon–Fri 8am–4pm, appointments for working people by arrangement.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Friedrichshain-Kreuzberg

Selbsthilfe Treffpunkt Friedrichshain-Kreuzberg

Boxhagener Str. 89, 10245 Berlin

Volkssolidarität Landesverband Berlin e. V.

Office hours
Tue 10–13, Wed 15–18, Thu 13–18, Fri 10–13
Languages
Advice in German, English.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Friedrichshain-Kreuzberg

Sozialpsychiatrischer Dienst Friedrichshain-Kreuzberg (Friedrichshain)

Koppenstraße 38–40, 10243 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Open consultation Tue 9am–12pm without appointment; otherwise appointments by phone.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Friedrichshain-Kreuzberg

Sozialpsychiatrischer Dienst Friedrichshain-Kreuzberg (Kreuzberg)

Urbanstraße 24, 10967 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Open consultation Tue 9am–12pm without appointment; otherwise appointments by phone.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Pankow

KIS - Kontakt- und Informationsstelle für Selbsthilfe in Pankow

Schönholzer Str. 10 (im Stadtteilzentrum Pankow), 13187 Berlin

Humanistischer Verband Deutschland (HVD), Landesverband Berlin-Brandenburg KdöR

Office hours
Mon & Wed 15–18, Thu 10–13
Languages
Advice in German, English.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Pankow

Selbsthilfe- und Stadtteilzentrum im Bucher Bürgerhaus

Franz-Schmidt-Straße 8–10, 13125 Berlin

Office hours
Mon–Thu 11am–5:30pm and by appointment; please book an appointment for a personal conversation.
Languages
Advice in German and English.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 04.10.2026

Contact point · Pankow

Sozialpsychiatrischer Dienst Pankow

Grunowstraße 8–11, 13187 Berlin

Office hours
Tue 9–12, Thu 14–18 and by appointment; crisis service Mon–Fri 8–16.
Cost
No fees.
Responsibility
The district office of your home district is responsible.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 02.10.2026

Contact point · Charlottenburg-Wilmersdorf

Selbsthilfe-Kontaktstelle Charlottenburg-Wilmersdorf

Bismarckstr. 101 (Eingang Weimarer Str), 10625 Berlin

SELKO - Verein zur Förderung von Selbsthilfe-Kontaktstellen e. V.

Office hours
Mon 10–14, Tue 12–16, Thu 14–18 and by appointment
Languages
Advice in German, English.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Charlottenburg-Wilmersdorf

Sozialpsychiatrischer Dienst Charlottenburg-Wilmersdorf

Hohenzollerndamm 174–177, 10713 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Consultation Tue 9am–12pm and Thu 2–4pm; by phone Mon–Fri 8am–4pm.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Spandau

Selbsthilfetreffpunkt Mauerritze im Kulturhaus Spandau

Mauerstraße 6, 13597 Berlin

Office hours
Mon and Tue 10am–1pm, Thu 3:30–6:30pm.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 04.10.2026

Contact point · Spandau

Selbsthilfetreffpunkt Spandau Siemensstadt

Rohrdamm 23, 13629 Berlin

Sozial-kulturelle Netzwerke casa e.V.

Office hours
Tue 11–14, Wed 15–17:30, Thu 9:30–13
Languages
Advice in German, English, French, Vietnamese.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Steglitz-Zehlendorf

Selbsthilfe-Kontaktstelle im Mittelhof e.V. - Steglitz-Zehlendorf

Königstr. 42 - 43, 14163 Berlin

Mittelhof e.V.

Office hours
Mon 11–13, Tue & Wed 16–18, Thu 13–15
Languages
Advice in German, English, Arabic, Russian, Spanish, French, Farsi/Dari, Ukrainian.
Accessibility
Step-free access.

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Steglitz-Zehlendorf

Sozialpsychiatrischer Dienst Steglitz-Zehlendorf

Bergstraße 90, 12169 Berlin

Bezirksamt (Gesundheitsamt)

Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Tempelhof-Schöneberg

Selbsthilfetreffpunkt Schöneberg

Holsteinische Str. 30, 12161 Berlin

Nachbarschaftsheim Schöneberg e.V.

Office hours
Mon 15–19, Tue 15–18, Thu 10–14
Languages
Advice in German, English, French, Spanish, Japanese.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Neukölln

Selbsthilfe- und Stadtteilzentrum Neukölln-Süd

Lipschitzallee 80, 12353 Berlin

Office hours
Tue 10am–1pm, Thu 1–5pm.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 04.10.2026

Contact point · Neukölln

Selbsthilfezentrum Neukölln-Nord

Wilhelm-Busch-Straße 12 (im Haus der Vielfalt), 12043 Berlin

Selbsthilfe- und Stadtteilzentrum Neukölln-Süd e.V.

Office hours
Mon 15:00–18:00, Thu 10:00–12:00
Languages
Advice in German, Bosnian, Croatian, Serbian.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Neukölln

Sozialpsychiatrischer Dienst Neukölln

Gutschmidtstraße 31, 12359 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Telephone consultation Mon–Fri 8am–4pm; open consultation Thu 1–4pm without appointment.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Treptow-Köpenick

Selbsthilfe im Stadtteilzentrum Altglienicke

Ortolfstraße 200, 12524 Berlin

Office hours
Mon 10am–12pm and by appointment.
Languages
Advice in German, English and French.
Accessibility
Not wheelchair accessible

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 04.10.2026

Contact point · Treptow-Köpenick

Selbsthilfekontaktstelle Eigeninitiative Treptow-Köpenick

Genossenschaftsstraße 70 (Ecke Dörpfeldstraße | 1 OG), 12489 Berlin

selko e.V.

Office hours
Mon 14–18, Thu 10–14
Languages
Advice in German, English, French.
Accessibility
Lift available.; Accessible toilet available.

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Marzahn-Hellersdorf

Selbsthilfe-, Kontakt- und Beratungsstelle Marzahn-Hellersdorf

Alt-Marzahn 59 A, 12685 Berlin

Wuhletal-Psychosoziales Zentrum gGmbH

Office hours
Mon 13:00–17:00, Tue 15:00–19:00, Fri 09:00–13:00 and by appointment
Languages
Advice in German, English, Russian.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Marzahn-Hellersdorf

Sozialpsychiatrischer Dienst Marzahn-Hellersdorf

Janusz-Korczak-Straße 32, 12627 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Mon–Fri 8am–4pm; if possible, get in touch by phone first.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Lichtenberg

Selbsthilfekontaktstelle Lichtenberg - Synapse

Schulze-Boysen-Str. 38, 10365 Berlin

Kiezspinne FAS, Nachbarschaftlicher Interessenverbund e.V.

Office hours
Mon 09:00–12:00, Wed 13:00–18:00, Thu 09:00–12:00
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Lichtenberg

Selbsthilfekontaktstelle Lichtenberg – Horizont Hohenschönhausen

Ahrenshooper Straße 5, 13051 Berlin

Office hours
Tue 2–6pm, Thu 10am–2pm and by appointment.
Languages
Advice in German and English.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 04.10.2026

Contact point · Lichtenberg

Sozialpsychiatrischer Dienst Lichtenberg

Alfred-Kowalke-Straße 24, 10315 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Office hours Tue 9am–12pm and Thu 3–6pm.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Reinickendorf

Selbsthilfezentrum Reinickendorf

Eichhorster Weg 32, 13435 Berlin

Stiftung Unionhilfswerk Berlin

Office hours
Thu 14–18, Fri 11–13
Languages
Advice in German, English, Turkish.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

Contact point · Reinickendorf

Sozialpsychiatrischer Dienst Reinickendorf

Teichstraße 65, 13407 Berlin

Bezirksamt (Gesundheitsamt)

Office hours
Appointments by arrangement; open consultation Thu 3–6pm.
Cost
No fees.
Responsibility
Responsible is the district office of your home district.
Accessibility
not stated by the operator

Source: Service-Portal Berlin
Information checked on 04.10.2026

Contact point · Berlin-wide

SEKIS Zentrale Selbsthilfe-Kontakt und Informationsstelle für Berlin

Zimmerstraße 26/27 (Eingang D), 10969 Berlin

SELKO - Verein zur Förderung von Selbsthilfe-Kontaktstellen e.V. der Dachverband der Berliner Selbsthilfe-Kontaktstellen

Office hours
Tue 12:30–15:30, Thu 14:00–17:00, Fri 9:30–12:30
Languages
Advice in German, English, Dutch, Spanish.
Accessibility
not stated by the operator

Source: SEKIS Berlin (Übersicht der Selbsthilfe-Kontaktstellen)
Information checked on 02.10.2026

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