Independent advice on energy and housing
This page explains options and names sources. It is not legal, tenancy, tax, funding or energy advice for individual cases. Whether something applies to your building or contract should be checked with an advice centre or the responsible authority.
Energy and tenant advice from organisations that advise independently of suppliers will appear here — with area covered, costs as stated by the provider and how to get in touch.
6 advice services
Free tenancy advice in Marzahn-Hellersdorf (2026)
According to its press release, the Marzahn-Hellersdorf district office provides free advice on tenancy questions at various locations in the district in 2026, for example on rent increases, defects or announced modernisations. Dates are published by the urban development office.
- Provider Bezirksamt Marzahn-Hellersdorf von Berlin (District)
- Deadline Offer according to the provider until 31 Dec 2026
- Explicitly for Tenants
- Applies to Marzahn-Hellersdorf
- Cost free of charge according to the provider
- Format in person
Original page (in German) · Source: Bezirksamt Marzahn-Hellersdorf – Pressemitteilung vom 26.02.2026, checked on 2 Oct 2026
Free tenancy advice in Neukölln
The Neukölln district office offers residential tenants from Neukölln a free initial consultation, in person at several advice points or by phone. According to the district office, commercial tenants cannot be advised. Locations and times are listed on the district office’s page.
- Provider Bezirksamt Neukölln von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Requirement according to the source Only for residential tenants from Neukölln (according to the district office).
- Applies to Neukölln
- Cost free of charge according to the provider
- Format in person, phone
Original page (in German) · Source: Bezirksamt Neukölln – Kostenlose Mietberatung, checked on 2 Oct 2026
Specialist energy advice at the Umweltladen Mitte
Monthly free energy advice from the Mitte district office with energy advisers from the Verbraucherzentrale: saving electricity, insulation, changing heating systems, checking heating costs, avoiding mould. According to the district office, advice is given by phone until further notice, by appointment.
- Provider Bezirksamt Mitte von Berlin, Umweltladen (District)
- Deadline ongoing, no deadline
- Applies to Mitte
- Cost free of charge according to the provider
- Format phone
- Phone 030 9018-22081
Original page (in German) · Source: Bezirksamt Mitte – Umweltladen, Spezialberatung Energie, checked on 2 Oct 2026
Energy advice from the consumer advice centre (Verbraucherzentrale)
Provider-independent energy advice on heating, solar energy, insulation and building services. According to the Verbraucherzentrale, advice at its advice centres, online and by phone is free of charge; a home visit is possible where needed, with a personal contribution. Berlin-wide, free hotline.
- Provider Verbraucherzentrale Berlin e. V. (Association)
- Deadline ongoing, no deadline
- Applies to all of Berlin
- Cost free of charge according to the provider
- Format in person, phone, home visit
- Phone 0800 809 802 400
Original page (in German) · Source: Verbraucherzentrale – Energieberatung, checked on 2 Oct 2026
SolarZentrum Berlin – solar advice
Independent, product- and manufacturer-neutral advice on photovoltaics, solar thermal and heat pumps — according to SolarZentrum, for building owners as well as tenants. The basic consultation is free of charge and only available for properties in Berlin.
- Provider SolarZentrum Berlin (other body)
- Deadline ongoing, no deadline
- Explicitly for Tenants, Owner-occupiers, Landlords
- Applies to all of Berlin
- Cost free of charge according to the provider
Original page (in German) · Source: SolarZentrum Berlin – Beratung, checked on 2 Oct 2026
Stromspar-Check – electricity saving check (Caritas)
Free electricity saving check in your own home for low-income households, for example those receiving citizen’s income, basic income support, social assistance, housing benefit, child supplement or a low pension. According to Caritas, there are several locations in Berlin; contact via the programme page.
- Provider Caritasverband für das Erzbistum Berlin e. V. (Association)
- Deadline ongoing, no deadline
- Requirement according to the source Only for low-income households (according to Caritas).
- Applies to all of Berlin
- Cost free of charge according to the provider
- Format home visit
Original page (in German) · Source: Caritas Berlin – Stromspar-Check, checked on 2 Oct 2026