Independent advice on energy and housing
This page explains options and names sources. It is not legal, tenancy, tax, funding or energy advice for individual cases. Whether something applies to your building or contract should be checked with an advice centre or the responsible authority.
Energy and tenant advice from organisations that advise independently of suppliers will appear here — with area covered, costs as stated by the provider and how to get in touch.
13 advice services
Free advice on tenancy questions in Tempelhof-Schöneberg
The Tempelhof-Schöneberg district office offers free legal and social advice on tenancy questions at four locations in the district, including leases, rent increases, service charges and the rent cap. Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Tempelhof-Schöneberg von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Tempelhof-Schöneberg
- Cost free of charge according to the provider
- Format in person
Original page (in German) · Source: Bezirksamt Tempelhof-Schöneberg – Beratung zu Mietfragen, checked on 4 Oct 2026
Free district tenant advice in Spandau
The Spandau district office lists free consultation hours of its tenant advice on leases, rent increases, service charges and protection against termination; no appointment is needed. According to the office, legal representation is not included. Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Spandau von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Spandau
- Cost free of charge according to the provider
- Format in person
Original page (in German) · Source: Bezirksamt Spandau – Renten- und Mieterberatung, checked on 4 Oct 2026
Free tenancy advice in Lichtenberg
On behalf of the Lichtenberg district office, an advice organisation offers free, independent tenant advice on all questions about tenancies, such as rent increases, service charge statements or threatened termination. Locations and times are in the district office’s leaflet.
- Provider Bezirksamt Lichtenberg von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Lichtenberg
- Cost free of charge according to the provider
- Format in person
Original page (in German) · Source: Bezirksamt Lichtenberg – Faltblatt Kostenlose Mietberatung, checked on 4 Oct 2026
Free tenancy advice in Marzahn-Hellersdorf (2026)
According to its press release, the Marzahn-Hellersdorf district office provides free advice on tenancy questions at various locations in the district in 2026, for example on rent increases, defects or announced modernisations. Dates are published by the urban development office.
- Provider Bezirksamt Marzahn-Hellersdorf von Berlin (District)
- Deadline Offer according to the provider until 31 Dec 2026
- Explicitly for Tenants
- Applies to Marzahn-Hellersdorf
- Cost free of charge according to the provider
- Format in person
Original page (in German) · Source: Bezirksamt Marzahn-Hellersdorf – Pressemitteilung vom 26.02.2026, checked on 2 Oct 2026
Free tenancy advice in Neukölln
The Neukölln district office offers residential tenants from Neukölln a free initial consultation, in person at several advice points or by phone. According to the district office, commercial tenants cannot be advised. Locations and times are listed on the district office’s page.
- Provider Bezirksamt Neukölln von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Requirement according to the source Only for residential tenants from Neukölln (according to the district office).
- Applies to Neukölln
- Cost free of charge according to the provider
- Format in person, phone
Original page (in German) · Source: Bezirksamt Neukölln – Kostenlose Mietberatung, checked on 2 Oct 2026
Free tenant advice in Pankow
The Pankow district offers residential tenants free tenancy advice, provided in 2026 by three advice organisations on behalf of the district office – in person and by phone. Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Pankow von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Pankow
- Cost free of charge according to the provider
- Format in person, phone
Original page (in German) · Source: Bezirksamt Pankow – Mieterberatung, checked on 4 Oct 2026
Free tenant advice in the social preservation areas of Friedrichshain-Kreuzberg
For tenants in social preservation areas (“Milieuschutz”), the district office has commissioned an advice organisation to provide free tenant advice on tenancy law and the special legal situation in these areas. Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Friedrichshain-Kreuzberg von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants (Condition)
- Requirement according to the source According to the district office, for tenants in the district’s social preservation areas.
- Applies to Friedrichshain-Kreuzberg
- Cost free of charge according to the provider
Original page (in German) · Source: Bezirksamt Friedrichshain-Kreuzberg – Mieter*innenberatung, checked on 4 Oct 2026
Free tenant advice in Treptow-Köpenick
The Treptow-Köpenick district office offers free tenant advice at Treptow town hall (by appointment) and at Rudower Chaussee 6 in Adlershof (on two Thursdays a month without appointment). Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Treptow-Köpenick von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Treptow-Köpenick
- Cost free of charge according to the provider
- Format in person
Original page (in German) · Source: Bezirksamt Treptow-Köpenick – Kostenlose Mieterberatung, checked on 4 Oct 2026
Open, free tenant advice in Steglitz-Zehlendorf
On behalf of the district office, an advice organisation offers all tenants in the district open, free tenancy advice – mainly as in-person consultation hours with experienced tenancy lawyers. Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Steglitz-Zehlendorf von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Steglitz-Zehlendorf
- Cost free of charge according to the provider
- Format in person
Original page (in German) · Source: Bezirksamt Steglitz-Zehlendorf – Offene Mieterberatung, checked on 4 Oct 2026
Tenant advice from the Charlottenburg-Wilmersdorf district office
The Charlottenburg-Wilmersdorf district office regularly offers tenant advice, with consultation hours at several locations in the district. Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Charlottenburg-Wilmersdorf von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Charlottenburg-Wilmersdorf
Original page (in German) · Source: Bezirksamt Charlottenburg-Wilmersdorf – Beratungsangebote, checked on 4 Oct 2026
Tenant advice from the Mitte district office
The Mitte district office offers low-income residents of the district personal advice on tenancy matters at several locations by appointment; phone advice is also possible on request. Locations, opening hours and how to book are listed on the district office’s page.
- Provider Bezirksamt Mitte von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants (Condition)
- Requirement according to the source According to the district office, for low-income residents of Mitte.
- Applies to Mitte
- Format in person, phone
Original page (in German) · Source: Bezirksamt Mitte – Mieterberatung, checked on 4 Oct 2026
Tenant advice in Reinickendorf
According to the district office, free advice on modernisation, conversion or rent increases is available to tenants in the social preservation areas around Letteplatz and between Auguste-Viktoria-Allee and Scharnweberstraße; at Reinickendorf town hall, the Berliner Mieterverein advises all tenants. Details are in the district office’s announcement.
- Provider Bezirksamt Reinickendorf von Berlin (District)
- Deadline ongoing, no deadline
- Explicitly for Tenants
- Applies to Reinickendorf
- Format in person
Original page (in German) · Source: Bezirksamt Reinickendorf – Pressemitteilung vom 17.03.2026, checked on 4 Oct 2026
SolarZentrum Berlin – solar advice
Independent, product- and manufacturer-neutral advice on photovoltaics, solar thermal and heat pumps — according to SolarZentrum, for building owners as well as tenants. The basic consultation is free of charge and only available for properties in Berlin.
- Provider SolarZentrum Berlin (other body)
- Deadline ongoing, no deadline
- Explicitly for Tenants, Owner-occupiers, Landlords
- Applies to all of Berlin
- Cost free of charge according to the provider
Original page (in German) · Source: SolarZentrum Berlin – Beratung, checked on 2 Oct 2026